Skylar C. Sands

314 Castle Dr. Fort Bragg, NC 28307 | scshhs@gmail.com | (251)725-2393

 

Current Clearance:  Secret

                                                                                                                             

SCHOOLS AND CERTIFICATIONS

Cisco Certified Network Associate (CCNA)

Windows 7: Configuration

Advanced Routing (InovaTech)

Cisco Certified Entry Network Technician (CCENT)

CompTIA Security+

CompTIA Network+

IT Networking and Cisco Routing (CECOM)

AIT: Information Technology (Ft. Gordon)

SUMMARY

 

Network Administrator providing leadership and technical support within national and international organizations to design, configure, troubleshoot, update, monitor, and maintain Local (LAN) and Wide Area Network (WAN) infrastructures.

 

EXPERIENCE

Network Administrator              May 2012 – Present
United States Army              Fort Bragg, NC

·   Provide skills and expertise to extensively configure, troubleshoot, and resolve complex issues with routers, switches, call managers, firewalls, modems, and encryption devices to maintain serviceability and customer satisfaction.

·   Extensive use of VoIP through Call Managers to configure complex settings and successfully programing Internet Protocol (IP) phones to meet the needs of customers.

·   Responsible for updating Integrated Operating Systems (IOS) on 20 switches, routers, firewalls, and applying patches to 40 computers while working along-side Service Representatives and ensuring 100% functionality.

·   Designed and integrated network operation center systems by designing and implementing Virtual LANs (VLANs) into LAN to provide WAN access using Open Shortest Path First (OSPF) with the purpose of remotely monitoring and controlling over 40 nodes and assets in different networks.

·   Observed LAN and WAN systems by using a network monitoring tool (SNMPc) to ensure exceptional uptime rating of 98% and minimizing bandwidth usage.

·   Provided experience and expertise in support of 6 operations while providing training and leadership to establish, troubleshoot, and resolve issues with LAN and WAN systems while supporting 10-20 user computers and 15-30 phones.

·   Recognized by Executive Officers for going “above and beyond to assist and train peers” and “a great asset to the Army.”

 

Network Administrator/ Supervisor              Jan 2010 – May
United States Army              Fort Bragg, NC / Arifjan, Kuwait

·   Responsible for the supervision, training, coordinating, and mentoring team to properly employ LAN and WAN to support customers as dictated by the mission and ensuring 100% functionality on two validations assigned to team.

·   Established relations with Regional Hub Nodes to achieve authorization and gain access to WAN through satellite operations and tunnel configurations respectively.

·   Successfully established Microsoft Windows Server 2003 using services such as DHCP, DNS, File and Print Servers, and Active Directory to easily manage and monitor activity on the network.

·   Provided skills and expertise to operate, configure, maintain, and troubleshoot LAN and WAN to meet customer’s requirements of 20 users and computers, and 40 VoIP phones while conducting operations in Saudi Arabia.

·   Provided leadership and expertise to operate, install, and maintain LAN and WAN in Salalah, Oman to support customers providing administrative duties while building relations with international armed forces.

·   Successfully trained 66 employees how to configure, troubleshoot, operate, and maintain LAN and WAN by instructing the basics of routing and switching concepts.

·   Self-taught to configure and operate multiple nodal extensions that provide LAN and WAN communications to provide fully functional network capabilities as well as integrate separate networks.

 

Systems Administrator/Help Desk Technician:                Jan 2009 – Jan 2010
United States Army              Arifjan, Kuwait
 

·   Managed over 1,000 users, computers, groups, roles and over 40 servers using Microsoft Active Directory.
 

·   Assisted in the Windows Vista imaging process on over 500 computers reducing the completion time by 50%.
 

·   Created baseline images to adhere to Information Assurance Vulnerability Assessment (IAVA) regulations as well as fulfilling the needs of customers.
 

·   Preformed Retina scans to ensure computer systems were IAW current IAVA regulations.
 

·   Placed work orders through a ticketing system, Remedy, to ensure 97% reliability rating for over 30 organizations.   

 

EDUCATION

 

Associate of Applied Science: Computer Programming              2014
Baker College              Flint, MI

Technical Diploma: Information Technology              2008
United States Army: Advanced Individual Training              Fort Gordon, GA             

 

SKILLS

·         Cisco Routers ·         Cisco Switches              ·         Cisco Call Managers              ·         VoIP knowledge              ·         Microsoft Office Suite              ·         Access Control Lists              ·         Virtual Local Area Networks ·         Routing Protocols (OSPF, EIGRP)

·         Time Management ·         Critical Thinking ·         Active Learner ·         Organizational Skills ·         Punctual ·         Self-starter ·         Exceptional Troubleshooter ·         Team Player